Operations Team Talent

Below are examples of candidates we are currently working with who are available for new opportunities locally and actively seeking their next career move.

This is not an exhaustive list, but rather a snapshot of the type of candidates we are working with currently within the sector. 

Other specialisms are covered.

Operations Manager #43484

10+ years operations leadership experience experience

  • Managed all operations for a small-to-medium enterprise, overseeing a team of 15-20 employees.
  • Developed and implemented operational processes aimed at improving customer experience, mitigating risks, and ensuring scalability, focusing on streamlined interactions and higher conversion rates.
  • Established the customer service function and digital platform, engaging directly with customers during the pilot phase to gather insights that shaped sales strategies.
  • Built customer service and back-office teams while orchestrating the setup of a new office, creating a solid support framework for sales operations and customer satisfaction.
  • Designed and executed a thorough training programme for all staff, focusing on customer-centric sales techniques and product knowledge.
  • Implemented fleet and storage solutions to ensure efficient logistics, supporting rapid installation times as a key selling point for increasing customer satisfaction and sales.
  • Fostered strong, trust-based relationships with key partners and investors, ensuring compliance with health and safety policies and insurance requirements, which bolstered operational excellence and enhanced reputation.

Operations Manager #55675

8+ years experience building and leading operational teams

  • Led a team of 16, providing support, coaching, and feedback to drive performance and job satisfaction.
  • Developed and upheld operational policies to ensure adherence to industry regulations.
  • Achieved an increase in gross profit from 39% to 45% within one year.
  • Decreased labour costs from 30% to 26%.
  • Contributed to a circa.70% rise in net profit.
  • Conducted regular site audits to maintain high standards of engineering work.
  • Oversaw all Health & Safety training while reviewing and developing Risk Assessments and Method Statements.
  • Managed transport assets effectively.
  • Participated in the senior management team to formulate the annual financial plan.
  • Led the recruitment process for operational staff and engineers.
  • Oversaw the management and implementation of all company accreditations.

Project & Operations Manager #25609

15+ years UK experience across projects operations and compliance areas

  • Oversee multiple business functions to ensure that service levels consistently meet and exceed the expectations of both internal and external customers, leading both small and larger teams.
  • Lead the export, transport, and customer service teams, coordinating deliveries and collections from over 90 clients across Europe.
  • Manage the facilities at the head office.
  • Implement and oversee the ISO system.
  • Handle contract management for both new and existing business opportunities.
  • Oversee group IT operations, including procurement projects.
  • Plan and manage projects across the business  acting as project manager, and the recent closure of a production centre.
  • Supervise the compliance team to uphold standards in the waste industry and export accreditation.
  • Act as the primary contact for regulatory bodies reporting and inquiries.
  • Engage in extensive travel across Europe for operational needs as required.

Customer Services & Administration Leader #25610

4+ years customer services experience

  • Achieved high employee retention by establishing and stabilising a team of 6 agents, fostering a positive and enthusiastic work environment.
  • Transformed customer services by building a new team, enhancing efficiency and response times.
  • Reduced call volumes significantly while improving email response rates through effective tool implementation.
  • Developed strategies aimed at increasing conversion rates and customer retention.
  • Achieved high employee retention by creating a positive and enthusiastic team environment with 6 agents.
  • Introduced a Saturday rota to enhance customer service availability and experience.
  • Decreased average call response times while stabilising service levels for improved customer retention.

Sales Advisor / Exec #254867

8+ years sales, CS and telesales experience

  • Conducted daily cold calls to build and expand the client pipeline.
  • Proactively identified and pursued new clients through various channels.
  • Established and nurtured strong relationships with clients both over the phone and in person.
  • Acquired product knowledge to effectively sell to new clients.
  • Generated quotes and managed all related paperwork independently.
  • Handled incoming customer inquiries and ensured resolution of their cases.
  • Communicated essential information and documentation to customers via email.
  • Contacted multiple customers daily to promote and sell products.
  • Made between 60 to 70 calls each day to drive sales.

Administrator #6582765

2 years experience in current hands-on administration role 

  • Booked orders online and by phone, ensuring accurate processing and prompt confirmations.
  • Developed delivery sheets for efficient logistics and effective order tracking.
  • Logged door 6 entries into the system for accurate record-keeping.
  • Addressed customer inquiries by phone with swift, professional assistance.
  • Managed emails on bookings, missing orders, and management inquiries for clear communication and quick resolutions.
  • Scanned and printed documents to keep filing organised and operations efficient.
  • Represented HR in meetings, engaging in discussions on employee welfare and policies.
  • Worked with FedEx, managing exports, dispatch, and door operations.
  • Created purchase orders for suppliers, capturing all necessary details for procurement.
  • Followed up with suppliers on overdue deliveries to ensure timely fulfillment.
  • Activated and dispatched orders, completing all processes efficiently and per company standards.

Our Services

Permanent Recruitment

A customised solution designed to meet the unique demands of sourcing and securing talented professionals for long-term or permanent positions within an organisation

Contract Recruitment

A tailored solution crafted to address the specific requirements of sourcing and engaging skilled professionals for medium to long-term fixed-term or project-based roles.

Temporary Recruitment

A fast-paced solution crafted to address the specific requirements of sourcing and engaging skilled professionals for short-term or temporary roles.

Our Achievements

92%

of clients would recommend us

89%

of candidates would recommend us

33+

years of recruitment experience

100%

no-nonsense approach

What Our Clients Say

HR Director

Slick and professional recruiting experience - Takes time to build relationships with clients and gets to understand the culture of the business, has filled every requirement I’ve asked

Group Director

Great recruiter -I’d been recruiting for a position with little success, had one detailed conversation with Checked, sent me one candidate who is best by far and I recruited

Director

Honest and pragmatic – Always been honest and pragmatic looks to find salute solutions when they’re not easy to find. Thanks for your support over the years

FAQS

We thoroughly screen candidates using relevant techniques which can include referencing, psychometric tests (situational judgment, behavioural, competency), integrity assessments, skills evaluations, and online presence reviews. This comprehensive approach ensures that we present the best-fit, thoroughly vetted candidates.

We are able to support our clients with temporary (hourly or daily rate payrolled through us), fixed-term contract, and permanent recruitment solutions. We offer a number of delivery options for permanent projects, depending on the specific needs and complexity of the brief

Yes, we have  numerous case studies available that we can send over to you that outline previous successful recruitment projects we have delivered that would be relevant to your organisation.

We support our clients across sales, operational, engineering, finance, HR, and administration teams within their businesses.

We work hard to make sure every placement is the right fit, leading to a successful project. This is the case in over 90% of our projects. As a safety net for our clients, we back up our work with a standard, free replacement period.

Contact Us

If you would like to explore further details on any of the candidates outlined above, have another requirement you would like support with, or would like further general information, please get in contact using the contact form below.